Transport free of charge for all purchased products
Any purchase of at least 5 products benefits from transport free of charge to destination anywhere in the country. The courier company NEMOEXPRESS guarantees transport within 24 hours from shipping to any town with NEMOEXPRESS agency and within 48 hours to locations without NEMOEXPRESS agency.
If the order is placed before 5:00 PM, the parcel shall be shipped the same day. If you placed the order after 5:00 PM, it shall be shipped the following day.
Transport free of charge for products under warranty
All SKIN products under warranty benefit from transport free of charge both to ship the products to the SKIN servicing department and to return them to the client.
All SKIN products under warranty must only be shipped through the CARGUS courier company in order to benefit from transport free of charge. SKIN shall bear for such products only the cost of the transport service, the possible costs resulting from the use of value-added services provided by the courier company (e.g. insurance, packing, etc.) being borne by the sender.
In order to request the courier to pick up the parcel and send it to the SKIN servicing department the CARGUS call centre numbers shall be used: Territory 021-9282 and Bucharest 021-9330, which can also be found at the following address www.cargus.ro.